Managing billing and subscriptions

All billing, subscriptions, Merit top-ups, profile, invoices, and device management for the Grout ecosystem happen on your distributor web portal — not inside the Grout apps.

Where to manage everything

Visit the region-specific distributor URL you used when you purchased your Grout license. For example: distributor.grout.app.

The exact subdomain depends on your region and the distributor you bought from — use the link from your purchase confirmation or your distributor.

What the portal lets you do

• View plan status & expiry — see whether your license is active and when it ends.

• Renew your license — extend your access for another term.

• Buy a Merit top-up — add Merits whenever you need more. See Understanding and managing Merits.

• View & edit your profile — update your name and profile info.

• View invoices — access past invoices, including GST invoices for supported regions.

• Manage devices — see which devices have signed in.

• Sign out.

What you can't change

Your email address cannot be changed, because it's permanently tied to your Grout license. See Unified one-click sign-in across the Grout ecosystem.

Payments & invoices

Payments on the distributor portal are processed by a secure regional payment provider (for example, Cashfree in supported regions). For GST-applicable purchases, a GST invoice is emailed to you automatically, and is also accessible from the Invoices section of the portal.

One license, three apps

Your Grout license unlocks all three apps — Grout App, Grout Code, and Grout Film. You don't manage them separately.

Related

For credits used by cloud AI models, see Understanding and managing API credits.