Managing your account settings

Account settings for the entire Grout ecosystem are managed on your distributor web portal, not inside the apps.

Where to manage your account

Visit the region-specific distributor URL you used when purchasing your license (for example, distributor.grout.app — the exact subdomain depends on your region). Sign in there with the same email you use for the apps.

What you can update

• Profile — your name and profile details.

• Devices — review and manage the devices signed into your account.

• Invoices — view past invoices.

• Plan & Merits — renew your license, buy Merit top-ups.

What you cannot change

• Your email — it's permanently linked to your Grout license and cannot be changed. If you need help, contact your distributor.

• Your password — there isn't one. Grout uses OTP-based sign-in, so there's no password to manage, change, or reset. See Unified one-click sign-in across the Grout ecosystem.

Settings inside the apps

Each Grout app (App, Code, Film) has its own product-specific preferences inside the app — like AI model choices, canvas options, or editing defaults. These are separate from your account-level settings on the distributor portal.

Related

See Unified one-click sign-in, Managing billing and subscriptions, and Understanding and managing API credits.